After you have made your reservation, it is time to come to Bulgaria and take your car. If your rental location is the Airport, the rent-a-car agents will wait for you on the arrival terminal with a board with your name written on it. As you have filled in the flight number and the arrival time in the reservation form, the agents will observe if some changes occur and will react if they have to wait for you earlier or later than the prearranged time. If your rental location is your hotel, the rent-a-car agents will wait for you at the fixed hour at the reception of the hotel. If the rental location is a private address, just go outside at the fixed hour and our agents will easily find you. As it is always possible that we might miss each other, we have taken care to have your telephone number so that we shall call you and find you. That's why you have to switch on your mobile phone immediately after you arrive at the Airport in Bulgaria. So you have already met the agents and you only have to sign the contract and take your car. Before that, the data of your driving license will be either noted down or copied. Your driving license has to be valid and show that you are turned 21 years of age.
Together you will have a first view at the car. If you notice some scratches or little damages, please pay attention to them and describe them in the contract. After that, you will be given some short instructions for the use of the car such as: the use of the alarm, lock, use of the CD panel or other specific characteristics of the particular car model. You will be explained that you have to follow all local laws for road traffic and that your car is fuelled at its maximum level and has to be returned with the same fuel level. If you do not follow this requirement, you will have to pay a calculated sum according to the local fuel prices and the spent quantity.
When everything is alright and you are ready to rent the car, the car payment will be done. This could be done either in cash or with a credit card (all rent-a-car agencies have mobile card payment terminals). Besides the rental price, you will have to pay a deposit in cash or with a credit card at the client's will. The deposit sum varies from 100 to 200 euro depending on the car model.